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Hi, Reader! This woman had a list of things I had either never thought about or very much avoided. For example, did you know front-load washers have a drain tube you’re supposed to empty monthly? Because I did not. She also had basics like testing smoke and carbon monoxide detectors, checking appliance ages, and understanding when big home systems need maintenance versus replacement. So naturally, I made my own adulting list and decided to actually do the things. One of them was figuring out how old our furnace is and whether we should be maintaining it more intentionally. I called our HVAC company, a guy came out, and honestly, he was great. He explained what we have, what’s aging, what’s fine, and what I should be planning and budgeting for long term. I felt informed and calm. And then about an hour later, I got three separate proposal emails. No explanation. No prioritization. No context. Just line items. Some of them in the five-figure range. Because I already trust this company, I replied and asked them to help me understand which services I actually need, how often, and what the priority is. But if this were someone I didn’t already know? I would have been overwhelmed. And probably not a client. That experience hit me hard, because it’s exactly why I refuse to send proposals without a Strategy Session. I don’t mind sharing pricing ranges. That’s respectful. What I won’t do is tell you what your business should spend money on without actually being inside it with you. Because context matters. Sometimes the right answer is one thing. That’s why every client starts with a Strategy Session here. Not as a hoop to jump through, but as the foundation that makes every recommendation make sense. If you’re clear on what’s wrong but stuck on what to do next, this is exactly the stage where strategy helps. No pressure. No proposals dropped in your inbox without explanation. Just clarity, sequencing, and a plan that actually fits. |
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Hi, Reader!A few years ago I had a client come to me who had been in business for three years. She had a lead magnet. She had a landing page. She even had a welcome sequence set up, or so she thought. When we got into the back end of her email platform together, we found opt-in forms pointing to the wrong list. A welcome sequence that had never actually triggered. And subscribers sitting in limbo who had never received a single email after downloading her freebie. Three years of collecting...
Hi, Reader! We’re always so hard on ourselves in January, and a long time ago I decided it should just be a free-trial month. There’s way too much pressure to change by the first day of the month, or the first workday of the month. Even though I had all my holiday decor down and my new year intentions planned by the second, my birthday was the 22nd, we had guests from out of town, and I was recovering from laryngitis. It’s always something! Before we move on from January, I think we need to...
Hi, Reader! I turn 40 today! Last weekend, my husband threw me the most epic 90s-themed rollerskating party - we rented out the whole rink and had the best time! I also came down with laryngitis, so that's fun.But one thing I don't have is that existential crisis that many get when hitting a big milestone. If anything, I feel more clear than I ever have. And clarity is something I don’t take lightly, because it’s also the thing most business owners are missing when they feel stuck,...